About Harritex Trust Care

Care Built on Trust, Dignity & Excellence

Since 2022, we've been transforming lives across Leicester — delivering compassionate, CQC-registered care that puts every individual at the centre of everything we do.

Harritex Trust Care team
Our Story

Who We Are

Harritex Trust Care Limited was founded in 2022 with a clear mission: to create a fairer, more compassionate care community in Leicester. We recognised that too many individuals were not receiving the person-centred support they deserved — and we set out to change that.

From day one, we have been committed to making the process of finding and receiving care as simple, transparent and dignified as possible. We believe that every person — regardless of their age, condition or background — deserves care that respects their individuality, upholds their independence and genuinely improves their quality of life.

Registered with the Care Quality Commission (CQC) and based across two Leicester offices, our growing team of qualified, vetted and passionate care workers delivers a wide range of services — from home care and supported living to complex healthcare and TDDI clinical care.

2022
Established in Leicester
CQC
Registered & Regulated
8+
Specialist Services
24/7
Support Available
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Mission & Vision

What Drives Us Every Day

Our purpose goes beyond providing care — we're on a mission to transform the care experience for every individual and family we serve.

Our Mission

To provide professional, personalised and compassionate care services that empower individuals to live independently, safely and with dignity — in the place they call home. We strive to make quality care accessible, affordable and genuinely person-centred.

Our Vision

A Leicester where every individual who needs care can access high-quality, dignified support — delivered by people who genuinely care. We envision a community where care is a partnership, not a transaction, and where every person's voice is heard and valued.

Our Promise to You

We promise to listen before we act. To ask before we assume. To involve you — or your loved one — in every decision about their care. We promise to be consistent, reliable and transparent. And we promise that every single member of our team will treat the people we support with the same respect, warmth and professionalism we would want for our own families.

Our Core Values

The Values That Guide Everything We Do

Our values are not just words on a wall — they are the principles that every member of our team lives by, every single day.

Compassion

We lead with empathy. Every interaction is underpinned by genuine care for the people we support and their families.

Dignity & Respect

We treat every individual as a unique person — with their own history, preferences and aspirations — never as a task to be completed.

Integrity

We do what we say we will do. Honesty, accountability and transparency are non-negotiable in everything we deliver.

Excellence

We continuously monitor and improve our services, investing in our people's training and development to maintain the highest possible standards.

Inclusion

We celebrate diversity and ensure our services are accessible and welcoming to all individuals, regardless of background or identity.

Empowerment

We believe in helping people do more for themselves — not creating dependency. Independence and choice are at the heart of our approach.

Why Families Trust Us

What Makes Harritex Different

Our success is evidenced by our high rates of repeat and referral business — a direct reflection of the trust and satisfaction of the people we support.

CQC Registered

Regulated by the Care Quality Commission, giving you confidence in the quality and safety of everything we do.

Highly Trained Staff

All care workers complete mandatory and specialist training — and are DBS-checked and fully insured before joining your care team.

Flexible, Adaptable Care

From a few hours a week to 24/7 live-in care — our services flex with your needs as they evolve.

Locally Rooted

Based in Leicester with two offices, we are a genuinely local care provider — invested in our community and the people within it.

Transparent Pricing

Clear, fair fees with no hidden costs. We'll help you navigate funding options including direct payments, personal health budgets and continuing healthcare.

24/7 Availability

Our team is available around the clock for existing clients — so families always have someone to call when they need it most.

Want to Know More About Harritex Trust Care?

Speak to our friendly team — we're happy to answer any questions and arrange a free, no-obligation care assessment.

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